Meow Moments with Marltons Promotional Competition
Terms and Conditions and Competition Rules
1 INTERPRETATION
1.1 In these Competition Rules, the following definitions apply unless the context indicates otherwise:
1.1.1 "Act" means the Consumer Protection Act 68 of 2008, including its regulations;
1.1.2 "Competition" means the Meow Moments with Marltons Promotional Competition;
1.1.3 "Competition Rules" means these terms and conditions, prepared in accordance with section 36 of the Act;
1.1.4 "Entry Content" means the original photograph or video and accompanying caption submitted by a Participant;
1.1.5 "Participant" means an eligible person who enters the Competition in accordance with clause 5;
1.1.6 "POPIA" means the Protection of Personal Information Act 4 of 2013;
1.1.7 "Promoter" means Marltons Pet Care (Pty) Ltd trading as Marltons, with its registered address at 2 Bresler Street Graaff-Reinet Eastern Cape, 6280, South Africa
1.1.8 "Promotion Period" means the period from 16 September 2026 until 16 October 2026
1.1.9 "Prize" means the prize bundle described in clause 7;
1.1.10 "Qualifying Product" means any Marltons Cat Litter product purchased in South Africa during the Promotion Period;
1.1.11 "Winner" means the Participant whose valid entry is selected in the draw and who successfully completes the verification process in clause 8.
2 INTRODUCTION
2.1 The Promoter is running the Competition to encourage the purchase of Marltons Cat Litter and invite cat owners to share authentic everyday moments with their cats.
2.2 By entering the Competition, each Participant confirms that they have read, understood and agreed to these Competition Rules.
3 CONSUMER PROTECTION NOTICE
3.1 These Competition Rules contain terms that may limit the Promoter's liability, create obligations for a Participant, require a Participant to indemnify the Promoter in limited circumstances, or record acknowledgements by a Participant.
3.2 Participants must read these Competition Rules carefully and pay particular attention to clauses 6, 10 and 11.
4 ELIGIBILITY
4.1 A Participant must be a natural person who is 18 years or older, legally resident in South Africa, present in South Africa during the Promotion Period, and able to provide valid proof of identity and a South African delivery address.
4.2 The following persons may not enter or win a Prize: employees, directors, members, partners, agents or consultants of the Promoter or any supplier directly involved in the Competition; persons who directly or indirectly control or are controlled by the Promoter; and the spouses, life partners, business partners or immediate family members of any such persons.
5 HOW TO ENTER
5.1 To enter, a Participant must complete all of the following steps during the Promotion Period:
5.1.1 purchase any Qualifying Product from a retailer in South Africa and retain the original itemised till slip or valid digital proof of purchase;
5.1.2 capture an original photograph or short video showing a memorable everyday moment with their cat;
5.1.3 publish the Entry Content as a public Facebook or Instagram feed post or Reel;
5.1.4 tag @MarltonsPetCare and include #MeowMomentsWithMarltons in the post; and
5.1.5 include a short caption explaining what makes the moment special.
5.2 The Participant's social media account and entry post must remain public and accessible until the Winner has been verified. Entries submitted only through Stories, direct messages or comments will not qualify.
5.3 Each Qualifying Product purchased entitles a Participant to one entry. A till slip showing more than one Qualifying Product may support the corresponding number of entries. The same Qualifying Product or proof of purchase may not be reused for additional entries.
5.4 Multiple entries are permitted if each entry is supported by a separate Qualifying Product purchase and contains distinct Entry Content.
5.5 The Promoter may disqualify an entry that is incomplete, duplicated, automated, fraudulent, submitted after the closing time, or otherwise does not comply with these Competition Rules.
6 ENTRY CONTENT
6.1 Each Participant confirms that the Entry Content is their original work and that they have the right to submit it. If another identifiable person appears in the Entry Content, the Participant must have that person's permission. A Participant submitting content that includes a minor must be the minor's parent or legal guardian, or must have permission from the minor's parent or legal guardian.
6.2 Entry Content must not infringe another person's intellectual property, privacy or publicity rights, and must not be unlawful, misleading, defamatory, discriminatory, offensive, unsafe or harmful to any person or animal.
6.3 The Participant retains ownership of the Entry Content. By tagging the Promoter and using the campaign hashtag, the Participant grants the Promoter a non-exclusive, royalty-free licence to repost the Entry Content and the Participant's public account name on Marltons-owned digital and social channels for the administration and organic promotion of the Competition.
6.4 The Promoter will obtain the Participant's separate permission before using the Entry Content in paid advertising or an unrelated campaign.
7 PRIZE
7.1 One Winner will receive one Meow Moments with Marltons prize bundle comprising:
7.1.1 one Instax Mini 12 camera;
7.1.2 one matching camera cover;
7.1.3 one scrapbook including
-6 x Metallicpens
-2 x Stencils
-2 x Photostickerpacks
-2 x Cornerstickerpacks
- 2 x Paper tape rolls;
7.1.4 Marltons Meow Munchies treats, comprising 3x Meow Munchies treats 50g each | Breath & Dental, Roast Chicken & Salmon Flavour; and
7.1.5 2 x Cat Litter Variant of their choice from the Marltons Cat Litter Range:
Marltons Wood Pellets 5kg
OR Marltons Regular Cat Litter 5kg
OR Marltons Micro Crystal with Health Indicator 1.5kg
OR Marltons Micro Crystal 3.6kg
OR Marltons Hygiene Clumping Litter Baby Powder/Exotic Flower 4kg
7.1.6. one catnip herb
7.2 The total retail value of the Prize is approximately R3500
7.3 The Prize is not transferable, may not be exchanged for cash and may not be awarded to a third party. The Promoter may substitute an unavailable item with an item of equal or greater retail value.
7.4 The Prize will be delivered within 30 Days after the Winner has been verified, at no cost to the Winner, to a valid address in South Africa.
8 DRAW AND WINNER VERIFICATION
8.1 The Winner will be selected by random draw from all valid entries within 4 days after the Promotion Period closes.
8.2 The draw will be overseen and certified by an independent auditor, registered accountant, attorney or advocate in accordance with applicable law.
8.3 The Promoter will contact the provisionally selected Winner by direct message from the official Marltons social media account used for the Competition. Marltons will not ask a Participant to pay a fee or provide banking login details to claim the Prize.
8.4 Within 48 hours of the first notification, the provisionally selected Winner must provide the Promoter with valid proof of identity, the original itemised till slip or digital proof of purchase supporting the selected entry, contact details and a South African delivery address.
8.5 If the provisionally selected Winner cannot be contacted, does not respond within 48 hours, cannot provide the required verification, is ineligible or has not complied with these Competition Rules, that person will forfeit the Prize and the Promoter may draw a replacement entry.
8.6 The Promoter may announce the Winner's name or social media account only after obtaining the Winner's consent. The Winner may decline publicity without affecting their right to receive the Prize.
9 COMPETITION RULES
9.1 No entry fee is charged. Where entry requires the purchase of a Qualifying Product, the price of that product must not exceed the price ordinarily charged without the opportunity to enter the Competition.
9.2 No entry received before the start of the Promotion Period or after the closing date and time will be accepted.
9.3 The Promoter may investigate suspected fraud or manipulation and may disqualify entries reasonably found to be fraudulent or non-compliant.
9.4 If circumstances beyond the Promoter's reasonable control prevent the Competition from continuing as planned, the Promoter may amend, suspend, postpone or cancel the Competition. The Promoter will communicate any material change through the Marltons social media channels and will treat Participants fairly in accordance with applicable law.
9.5 The Promoter's decisions concerning the administration of the Competition are final, subject to a Participant's rights under applicable law.
9.6 These Competition Rules are governed by the laws of South Africa.
10 PERSONAL INFORMATION
10.1 The Promoter may collect and use a Participant's personal information only as reasonably necessary to administer the Competition, verify entries and eligibility, contact the Winner, deliver the Prize, respond to enquiries and meet legal or record-keeping obligations.
10.2 The Promoter will process personal information in accordance with POPIA and will not use Competition information for direct marketing unless the Participant gives separate, voluntary consent.
10.3 Competition records will be retained for the period required by applicable law. Subject to those requirements, Participants may contact the Promoter to request access to or correction of their personal information.
11 LIABILITY
11.1 To the maximum extent permitted by law, the Promoter is not responsible for an entry that is delayed, lost, corrupted or unavailable because of a social platform outage, telecommunications failure or other circumstance beyond the Promoter's reasonable control.
11.2 The Promoter does not exclude or limit any liability that cannot lawfully be excluded or limited, including liability arising from gross negligence or wilful misconduct.
11.3 A Participant is responsible for any claim arising from their breach of the warranties in clause 6, including a claim that their Entry Content infringes another person's rights.
12 SOCIAL MEDIA PLATFORMS
12.1 The Competition is not sponsored, endorsed, administered by or associated with Facebook, Instagram or Meta. Each Participant releases those platforms from any claim arising from the Competition to the extent permitted by law.
12.2 Participants remain subject to the terms and policies of the social media platform they use to enter.
13 RULES AND ENQUIRIES
13.1 A copy of these Competition Rules is available at no cost at www.marltons.co.za and on request from the Promoter.
13.2 For Competition enquiries, email helpdesk@marltons.co.za.
